For the third year in a row, Lexus has been named the highest ranking manufacturer in the Top Gear 2004 Survey.
The survey attracted more than 52,000 responses from readers of Top Gear Magazine, its associated web site, and viewers of the BBC’s Top Gear TV programme. The survey included 34 manufacturers and their vehicles built between 2001 ‘Y’ and 2003 ’52’ registration.
Lexus Director Karl Schlicht said the Top Gear survey result was a reflection of the company’s pursuit of superior quality and service. “Lexus has always strived for first-class quality and customer service and it is very encouraging that this survey has shown that our customers are the most satisfied in Britain.
“With the introduction of exciting new models over the next 18 months, we will continue to take our customer satisfaction to even greater levels.”
The Lexus IS200 scored 93.1 out of 100 and was ranked third out of the 142 listed models in the survey.